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Unidentified Network [message #302143]

Sat, 11 April 2020 21:42

slaz

Messages: 11895
Registered: March 2004
Location: Moved

Karma: 13

(21) Valentino Rossi

Internet has just started playing up,any ideas how to get round it,
i had no connection,so searched on phone,to no avail,switched router
off then on,it seems to have worked,but i dont know why think

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Re: Unidentified Network [message #302145 is a reply to message #302143]

Sat, 11 April 2020 22:12

slaz

Messages: 11895
Registered: March 2004
Location: Moved

Karma: 13

(21) Valentino Rossi

Internet in and out like a fiddlers elbow Thumb Down

BTW Kermit i still cant use my phone to reply on the forum think

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Re: Unidentified Network [message #302146 is a reply to message #302145]

Sat, 11 April 2020 22:36

Kermit

Messages: 24110
Registered: June 2003
Location: Yorkshire

Karma: 43

(22) Giacomo Agostini

Can't help in the internet, the main thing you've tried is powering off and on the router. Next step would be search google for you internet provider name + service status and see if they have issues as most providers have pages that list any ongoing problems they have.

As for the forum, I haven't really any idea on that either, worked for me with my tests which I know is no help but there's no mobile related settings for me to tinker with Sad

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Re: Unidentified Network [message #302147 is a reply to message #302146]

Sat, 11 April 2020 22:39

Kermit

Messages: 24110
Registered: June 2003
Location: Yorkshire

Karma: 43

(22) Giacomo Agostini

just checked your IP (forum logs them) and see your either BT or Plusnet which is almost the same thing given BT bought Plusnet a fair few years ago

https://plusnet.servicestatus.net/plusnet/status <-- no issues listed
https://btbusiness.custhelp.com/app/service_status <-- some issues but don't think your location is included as I know where you live area wise...then again your forum status says moved so perhaps your not there anymore Laugh

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Re: Unidentified Network [message #302151 is a reply to message #302143]

Sat, 11 April 2020 23:08

Kakugo

Messages: 8092
Registered: August 2003
Location: Throne of Disgrace

Karma: 42

(19) John Surtees

Try unplugging the modem for 5 minutes, then wait another five minutes and see what happens.
If you are on a WAN (aka Wireless Internet) like I am try unplugging the antenna power supply for 10 minutes, then plug it back on. It should take 10-15 minutes for the antenna to start working again.

If everything fails, try plugging your pc directly into the modem and see if you have Internet connection. If it works the router's gone, if it doesn't the modem's gone.

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